How can I place an order?
To place an order, you must first create an account to access our member login area. Once registered, you can browse, order, view, and track your favorite items directly on our website.
How do I check the current status of my order?
We provide regular updates once your order is in process. You will be notified via email or your account dashboard.
How will I know my order has been placed successfully?
After placing your order, you’ll receive a confirmation email with your order number. This serves as proof of your order on our website.
How long does delivery take?
For Indian orders: 4–5 business days
For international orders: 10–15 business days
If any item requires additional time, we will inform you promptly.
What kind of products do you offer?
We offer an exclusive and extensive range of women’s dresses featuring vibrant colors, elegant patterns, and modern styles. We are renowned for our premium ladies’ wear collection.
Do shipping charges vary by country?
Yes, international shipping charges vary by destination. The exact shipping cost will be calculated at checkout.
Do you offer free shipping within India?
Yes, we provide FREE delivery across India.
How are the items delivered?
We deliver through trusted logistics partners, including DELHIVERY, DHL, DTDC, FedEx, and XPRESS BEES.
Can I pay using my debit card?
Yes, we accept all major debit and credit cards.
How will I know if my payment was received?
Once we receive your payment, you will get a confirmation email with your order number.
Can I pay via bank transfer?
Yes, bank transfers are accepted. Once you select this option at checkout, you’ll receive our bank details via email.
Are my payment details secure?
Absolutely. All transactions are processed through SSL-secured gateways, ensuring your credit card and banking details are fully encrypted and protected.
What is your return policy?
If you’re not satisfied, please notify us within 48 hours of receiving the product. You can reach out via email or phone to initiate the return process.
Will I receive a full refund for a returned item?
Refund eligibility and amount are determined on a case-by-case basis, at the sole discretion of our operations team.
Feedback or Complaints?
We value your opinion. If you have any complaints, suggestions, or feedback, please reach out to us:
📧 Email: support@indoflair.in